Frequently Asked Questions (FAQ)

How can I be sure that I get a “good” tour guide on the date I book?
With the exception of our occasional guest-hosted special events, every tour is hosted by Esotouric’s owners, Richard Schave and Kim Cooper. We research, write and lead the tours, so you’ll always get the true Esotouric experience when you take a tour with us.
Do your tours occur rain or shine?
Yes, they do, but tours may be rescheduled in the event of extreme heat or heavy rain. It's not a death march! We keep an eye on the weather report, and will let you know before the tour date if you should bring an umbrella or dress warmly.
Can I bring food, sodas or alcohol on the tour?
You may bring food or beverages to enjoy during the walk, but please, no booze. We will provide cold lemon water along the way.
What Is Your COVID Mask Policy?
Guests are welcome to bring masks, but they are not required except when we visit historic interiors that don't have ventilation. On tours that include these spaces, we can provide masks on request.
What if I have mobility issues?
Some tours are over level ground, and others include steep hills. Please email us before booking if you have mobility issues, so we can make sure you have the best experience when joining us for a tour.
My kids are 9 and 11—are their tickets discounted?
No, and our tours are not suitable for any but the most exceptional children. Please email us before buying tickets for anyone under twelve to discuss the suitability of a young person taking the tour you have in mind.
What forms of payment do you accept?
You can pay online using our secure payment system. We also accept a check sent in advance of a tour if we know it’s coming, and you may bring cash or use Venmo on tour day. Call 213-915-8687 on the morning of the tour to let us know you're coming and we'll send meeting instructions.
Where should I park?
There are paid public parking lots or free street parking available near each tour’s starting point, but as every tour is different, be sure to read your guest information email and the tour’s online information page. Many tours also start near metro stations, and we encourage you to take public transportation (but check weekend schedules closely to ensure you arrive on time).
Are still cameras allowed on the tour?
Definitely, but please, no videotaping or audio recording without the tour guides’ permission.
What is your cancellation policy?
If you're sick, please do not attend the tour. Get some rest, and let us know not to expect you. If notified at least 72 hours before tour departure, we can refund or reschedule your booking. As long as you contact us before the tour begins, we are happy to move your reservation to a future tour date.You may also gift your ticket to someone else—we will need their name, email address and phone number to make this switch.
Do you offer gift certificates?
We certainly do. We can print these out and mail them to you or to the recipient, or if you’re in a hurry we can email you a printable PDF. We can also send out one of our exclusive Los Angeles-themed gift items like a Raymond Chandler Mystery Map, a copy of How To Find Old Los Angeles or a Charles Bukowski guide. You can also gift a subscription to our webinar channel, by the month or year.
I’d like to book a private tour, on a weekday or a weekend when you don’t already have a tour scheduled. How does that work?
Esotouric offers private versions of most of our walking tours, for individuals or groups. The base rate is $500 for up to ten people, with a sliding scale as the group size increases. We also have some 90 minute tours available. If interested in booking a private tour, please contact us with the size of your group, the tour(s) you’re interested in, and the requested date and time.
What if I just want an Esotouric guide to hop in my minivan and show my family around town?
That’s not what we do. But you can pick up a copy of the guidebook Kim wrote, How To Find Old Los Angeles, and go exploring.
What kind of people take your tours? Will I be stuck on a tour with a bunch of squares?
Because Esotouric finds its audience through good press and word-of-mouth, you’ll find that your fellow guests are an inquisitive and adventurous lot. Mainly Los Angeles locals, they are passionate about their city and curious to discover its hidden history. We’ve seen many friendships start on our tours, and recommend them for anyone looking to spend an interesting day out in good company.
When is James Ellroy going to host another tour?
When and if he feels like it. The best way to join any future tour if he does is to subscribe to our occasional newsletter, which is also a good place to find special event announcements and interesting links.